Terms & Conditions

Your use of this Website and/or our services constitutes Your agreement to the following terms and conditions. If You do not agree with any of these terms and conditions, please do not use this Website or Our services.

If You are under legal age of consent for Your respective district, You are not allowed to access or use this Website or Our services. You acknowledge and agree that You must be of legal age to purchase any of Our products or services available on this Website or otherwise.

By submitting an order and/or payment, You are acknowledging that You have read and understand these terms and conditions. By submitting an order and/or payment, You are also agreeing to be legally bound by these terms and conditions, which form the entire agreement between You and bookwritinghouse.com.

Definition of Terms

“Website” means all online content on bookwritinghouse.com website pages.
“Customer,” “You,” or “Yours” mean and refer to you and/or any other person submitting an order to bookwritinghouse.com on your behalf.
“Company,” “We,” or “Our” mean and refer to bookwritinghouse.com, a company registered under the laws of Massachusetts.

“Product” means and refers to all services and products provided by bookwritinghouse.com to Customer in accordance with his/her Order.
“Order” means an order via phone or e-mail made by Customer to purchase services or products provided by bookwritinghouse.com. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, WesternUnion, or PayPal transfer.

Our Services

By submitting the Order and/or payment, You are purchasing the Product for Your use only. All Products are non-refundable and come with no warranties, expressed or implied. It is Your obligation to read these Terms and Conditions before submitting any Order and/or payment to this Website.

REFUND POLICY

At Book Writing House, we take pride in offering premium book publishing services designed to deliver outstanding results through a collaborative, multi-expert approach. To maintain the integrity of our work and ensure fair compensation for all team members involved, we uphold the following refund policy:

1. No Refunds After Project Commencement

   Due to the customized and labor-intensive nature of our services—including manuscript editing, cover design, formatting, publishing setup, marketing, ghostwriting, and consultations—we do not offer refunds once a project has commenced.

   Once work begins, multiple professionals are assigned to different aspects of your publishing package. Each contributor commits time, expertise, and resources from the outset. As such, we are unable to accommodate cancellations or refund requests after project initiation.

2. Unlimited Revisions Guarantee

   To ensure your satisfaction, we offer unlimited revisions within the scope of the original project brief. This applies to editing, design, formatting, and other deliverables as specified in your selected package. Our goal is to meet or exceed your expectations before final delivery.

   Note: Revisions beyond the original scope or that involve significant directional changes may incur additional charges, which will be communicated in advance.

3. Project Cancellation Before Start

   If you choose to cancel your project before any work has begun, you may be eligible for a partial refund, minus any administrative or consultation fees already incurred. Please contact us within 24 hours of purchase for eligibility assessment.

4. Disputes and Chargebacks

   If you believe a billing error has occurred, please contact us directly at info@bookwritinghouse.com so we can resolve the issue quickly and professionally. Initiating a chargeback without prior communication may result in suspension of current and future services.

Change of Mind:

• The customer is entitled to 100% refund before our writers/editors start working on the project.
• If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 40% processing fee will be charged in other cases.

Incompetent Delivery:

• Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;
• If it does not comply with project requirements (as requested/documented by the customer). We are committed to provide our customers with 100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the mark. We assign, re-assign and re-write your work to ensure complete satisfaction.
• Reserve FREE Pages for future, but of same value and you can avail them at any time.

If we’re still not able to deliver what you asked for, refund will be processed with a mutual agreement on a set percentage (but only in the cases where the delivery is completely off the mark)

Late Delivery:

• We believe in “On Time Delivery” but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame:

• Refunds must be claimed within 120 days of delivery. Refunds claimed after the set time frame will not be entertained.
• All the customers must note the deadline for claiming refund at the time of placing order.

Cases where refund will not be issued:

• In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
• The company will not be responsible for any delay from the client’s end.
• No refund will be issued on the basis of low of writing.